Privacy Policy | Reset App

Last updated: 20/10/2024

1. Introduction
This Privacy Policy describes how "Reset" ("we," "us," or "our") collects, uses, and discloses your information when you use our app to reframe anxious thoughts. By using "Reset," you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

- Text-Based Input: "Reset" collects text input from users when they interact with the app, such as when they write down thoughts and feelings.

- Anonymized Event Data: We use Google Analytics to collect anonymized data about how users interact with the app, including session counts, retention data, and geographic location of anonymized users.

3. How We Process Your Data
All data collected through the app is processed via third-party services:

- OpenAI: Text input is sent to OpenAI for processing and is retained for up to 30 days to monitor for abuse.
- Firebase Analytics: Anonymized event data and usage statistics are collected and processed by Firebase.
- RevenueCat & Apple Pay: These services process subscription payments and are subject to their own privacy policies.

4. User Consent
By using "Reset," you imply consent to the collection and processing of data as described in this Privacy Policy. Continued use of the app signifies agreement to these practices.

5. Age Requirements
"Reset" is available to users aged 9 and above. Access to the app is limited based on its 9+ rating in the App Store. No additional age verification is conducted.

6. Third-Party Services
We rely on the following third-party services:

- OpenAI for processing user inputs.
- Firebase Analytics for collecting anonymized event data and usage statistics.
- Apple Pay and RevenueCat for subscription payments.
These third parties may collect, store, and process data in accordance with their own privacy policies.

7. Data Storage and Retention
- Locally: User data is stored on your device.
- OpenAI: User input data is stored for up to 30 days for abuse monitoring.
- Firebase: Data is stored based on Firebase's retention policies.

8. Data Deletion
When users delete the app from their device, all locally stored data is also deleted. Any data stored by third parties is subject to their respective retention and deletion policies.

9. Data Security
We prioritize the security of user data and use HTTPS to protect data during transmission to third-party services. However, no transmission method over the internet or electronic storage method is 100% secure.

10. User Rights
Users cannot request access to, correction, or deletion of the data, as we do not store or hold any personal data beyond what is processed by third-party services.

11. International Data Transfers
Data collected through "Reset" may be transferred and processed outside of the UK, including to the US, where Firebase servers are located. OpenAI may also process data outside the UK, depending on its server locations.

12. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us at:

- Email: contact@momentapps.co.uk

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated via in-app notifications. Continued use of the app following these updates indicates acceptance of the revised policy.